Client Services Representative - Night Shift at CFA Institute

Ideal for a mid-level professional with customer service experience, ideally holding an associate or bachelor's degree or equivalent work history, who thrives on problem-solving and providing global support in a fast-paced environment. **What makes it worth a look...** CFA Institute, a leader in investment excellence, offers a hybrid role in Charlottesville, VA, with flexible night shifts available (Sunday-Thursday 9 p.m. to 6 a.m. or Monday-Thursday 7 p.m. to 6 a.m.). They provide competitive compensation and comprehensive benefits, emphasizing a culture of empathy and continuous learning. **You might be a good fit if you...** * Have proven success in a fast-paced customer service setting. * Are comfortable troubleshooting functional, technical, and administrative issues within a portal. * Have experience with Salesforce Service Cloud or similar case management platforms. * Possess strong organizational skills and attention to detail.