Client Success Manager at Viventium
This role is designed for a strategic professional with at least two years of experience in HCM or payroll software, particularly those who have worked within t
Work type: remote
Location: Remote
Type: full-time
This role is designed for a strategic professional with at least two years of experience in HCM or payroll software, particularly those who have worked within the healthcare or senior living sectors. You will need to be comfortable navigating C-level relationships while maintaining a deep enough technical understanding of the platform to lead product demonstrations and health checks.
**What makes it worth a look...**
The major draw here is the fully remote flexibility combined with a structured travel requirement of up to 25%, allowing for face-to-face client strategy without a daily office commute. It is a proactive post-sales role where success is measured by client health and outcomes rather than just reactive firefighting.
**You might be a good fit if you...**
* Have a background managing accounts in the Homecare or Skilled Nursing industries.
* Are comfortable conducting formal executive business reviews and strategic planning sessions.
* Can identify upsell opportunities and risk factors by monitoring client health data.
* Enjoy traveling occasionally to meet with key stakeholders on-site.
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