Client Success Manager (New York) - Audigent (Hybrid) at Experian

Ideal for early-career professionals with up to three years of experience in digital advertising or account management who hold a bachelor's degree. You should

Work type: hybrid

Location: New York, NY

Salary: $68,000 – $112,000/yr

Type: Full-time

Summary

Ideal for early-career professionals with up to three years of experience in digital advertising or account management who hold a bachelor's degree. You should have a foundational understanding of the programmatic ecosystem and a desire to build a career in ad tech. **What makes it worth a look...** Audigent, part of Experian, offers a salary range of $68,000 to $112,000 per year for this hybrid role in New York City. You will work from the office two to three days each week while gaining exposure to data curation and identity platforms. **You might be a good fit if you...** * Possess advanced proficiency in Excel, including the ability to perform complex functions. * Have practical experience analyzing datasets and creating recurring performance reports. * Understand the core mechanics of DSPs and programmatic advertising workflows. * Can demonstrate experience working with digital media or marketing technology stacks.

Job Description

## Job Description
Audigent,a part of Experian is the leading data activation, curation and identity platform. Audigent's pioneering data platform unlocks the power of privacy-safe, first party data to maximize addressability and monetization of media at scale without using cookies. You will report to the Head of Strategic Accounts. As one of the industry's first data curation platforms powered by its unique identity suite (Hadron ID™), Audigent is transforming the programmatic landscape with its SmartPMP™, ContextualPMP™ and CognitivePMP™ products, which use artificial intelligence and machine learning to package and increase consumer-safe data with premium inventory supply at scale.

What You'll Do

As a Client Success Manager on our Strategic Accounts team, you'll support the management and growth of Audigent's enterprise clients. Working with Sr CSMs and Account Directors, you'll help build client strategies, manage daily account operations, and ensure exceptional service delivery. You will learn the programmatic advertising ecosystem while developing skills in client management, data analysis, and strategic account growth. Location: New York, NY.This is a hybrid role, whereby the expectation is to work in our NYC office 2-3 days per week.

ResponsibilitiesClient Support & Account Management

• Support senior team members in managing strategic client relationships


• Help with daily client communications and requests


• Help prepare and deliver performance updates, QBRs, and campaign reports


• Participate in client calls and meetings, taking detailed notes and following up on action items


• Maintain Deal Libraries, targeting strategies, and account documentation

• Support implementation of PMP deals and data segment activations


• Monitor performance of data solutions and identity products


• Help analyze audience insights and campaign effectiveness


• Help create client-facing reports and presentations


• Track Indicators and maintain performance dashboards


• Support delivery of audience analysis and recommendations

• Coordinate with our teams (Product, Solutions, Marketing) on client requests


• Help gather and document client feedback for product improvements


• Support account planning projects


• Help identify upsell opportunities within existing accounts

• Develop expertise in programmatic advertising and the Audigent & EMS product suite


• Learn to identify client needs and recommend appropriate solutions


• Build understanding of market trends, audience insights, and competitive landscape


• Participate in training sessions and industry events

• 0-3 years of experience in account management, client success, or digital advertising


• Bachelor's degree or equivalent practical experience


• Career aspirations in advertising technology and digital media


• Experience with basic digital advertising concepts


• Proficiency in Excel (can perform complex functions)


• Experience working with data and create basic reports


• Stay up to date with industry trends in programmatic advertising, DSPs, and data platforms


• Experience analyzing data and identify patterns


• Previous experience in ad tech, media, or marketing


• Familiarity with programmatic advertising concepts


• Experience with client-facing roles


• Travel Required: Occasional travel for client meetings and events

• Great compensation package and sales incentive plan


• Core benefits including full medical, dental, vision, and matching 401K


• Flexible work environment, ability to work fully remote, hybrid or in-office


• Flexible time off, including volunteer time off, vacation, sick, and 12-paid holidays

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