This role is ideal for high-energy, customer-obsessed professionals who excel in B2B environments. While listed as mid-level, the company prioritizes critical t
Work type: remote
Location: Remote (Non-U.S.)
Salary: $12,000 – $35,000/yr
Type: Full-time
This role is ideal for high-energy, customer-obsessed professionals who excel in B2B environments. While listed as mid-level, the company prioritizes critical thinking and problem-solving skills over specific degrees or years of experience. You should be comfortable in a fast-paced startup atmosphere and possess near-native English fluency to handle professional workplace clients via phone and email. As a fully remote, global position, this role offers the flexibility to work from anywhere outside the U.S. for a profitable, YC-backed marketplace. The compensation range scales based on experience and location ($12k–$35k USD). It is a performance-driven culture that values high accountability and "uncomfortably high standards," offering a clear path for those who want to grow within a Series C tech company. **You might be a good fit if you...** * Thrive in **voice-heavy** support roles and enjoy resolving complex B2B issues in real-time. * Are proficient with support tools like **Zendesk** and can navigate internal portals to document cases. * Prefer a meritocratic hiring process that focuses on **case studies** and skills rather than just your resume. * Can work independently without needing a script for every customer interaction.
# Why Clipboard Exists:
We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects workplaces and professionals, allowing professionals to book on-demand shifts and workplaces to access on-demand talent.
# About Clipboard:
Clipboard is a fast-growing Series C marketplace. We are a leader in our Long Term Care vertical and are expanding into several others (Dental, Home Health, etc.), as well as building out a full-time product.
We are a [YC Top Company](https://www.ycombinator.com/topcompanies/) with a global, remote team of 1,000+ people. We have been profitable since 2022, and fill millions of shifts annually at partner workplaces across the U.S., where tens of thousands of professionals work with us every year.
We are looking for your help to keep growing so we can serve more professionals and workplaces.
To learn more about us, take a look at our website [here](https://www.clipboardhealth.com/careers).
## About the Role
Working with Workplace customers (B2B) means being at the front line in our efforts to support healthcare facilities in delivering better care. The Workplace team is unified by our common goal: to represent our obsession with the customer experience through thoughtful action.
Clipboard is looking for highly motivated, customer-focused individuals to join our team as B2B Client Support Specialists (Workplace Support Agents).
This role is open to candidates of all experience levels—what matters most is your ability to handle business customers professionally and solve problems effectively. No specific degree required.
## Success Factors
1. Application
2. Case Study
3. Interview with Hiring Manager
4. Executive Interview
5. Offer
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members [here](https://forms.gle/SyGaxHFbon7Hg9fW6).