Cloud Engineer-1 at CDW

This role is designed for a seasoned AWS specialist with a strong background in systems administration and customer-facing support. While the title says "Cloud Engineer-1," the responsibilities—including mentoring junior staff and handling complex escalations—align more with a mid-to-senior level professional. You should be deeply familiar with managing AWS workloads (EC2, VPC, RDS) and comfortable troubleshooting containerized environments like Docker or Kubernetes. The standout feature of this position is its critical role within a global 24/7/365 support team, offering high visibility and the chance to act as a primary advocate for customers directly with AWS. Based in Bangalore, this hybrid role requires a flexible schedule to accommodate various shifts, including nights and weekends. It’s an excellent opportunity for someone who enjoys "live" troubleshooting and wants to deepen their technical expertise by managing diverse web application environments and infrastructure. **You might be a good fit if you...** * Hold an AWS SysOps Associate certification (Professional level is a plus). * Have hands-on experience troubleshooting Linux/Windows servers and networking tools like DNS, VPNs, and Load Balancers. * Thrive in customer-facing roles, communicating technical solutions clearly via phone and chat. * Are comfortable navigating container orchestration tools like EKS, ECS, or Helm.