Cloud Support Engineer at Canonical

This role is ideal for a mid-level Linux expert with a strong academic background and a deep affinity for open-source ecosystems. You should be someone who enjoys high-level technical troubleshooting—think kernel crashes and complex networking—rather than just routine maintenance. A degree in a technical subject is preferred, but they are open to "compelling narratives" for alternative career paths. Standing out for its "remote-first" culture since 2004, this position offers true global flexibility. While the salary isn't disclosed, the package includes a performance bonus, a $2,000 annual professional development budget, and unique travel perks like Priority Pass for international "sprints" where you’ll meet your team in person twice a year. **You might be a good fit if you...** * Have extensive experience troubleshooting Linux (Ubuntu) and technologies like OpenStack, Kubernetes, or KVM. * Enjoy "detective work," such as navigating stack traces and performing root cause analysis on complex cloud environments. * Are comfortable with a regular weekend working rotation and traveling internationally for two weeks at a time. * Want a career path that emphasizes learning, with annual compensation reviews and a dedicated L&D budget.