Cloud Support Engineer at SailPoint

### DATA EXTRACTION 1. **Exact Company Name:** SailPoint 2. **Specific Compensation:** $72,600 – $122,366/year (Base Salary) 3. **Hard Requirements:** 5-7+ years of support experience, 2+ years of SaaS experience, XML, SAML, SPML/SOAP, HTML, Windows/Unix (Linux, Sun, HP, AIX), Databases (Oracle, Sybase, MSSQL, MySQL), Directories (LDAP, AD), Network troubleshooting. *** You are a seasoned support professional with at least five years of technical experience and a strong background in SaaS environments. This role requires technical proficiency in web technologies and cross-platform server management to handle complex identity management issues. **What makes it worth a look...** SailPoint offers a base salary between $72,600 and $122,366 per year for this fully remote role based in Texas. Beyond the pay, you get a 401(k) match, a flexible vacation policy, and comprehensive health coverage including an HSA with an employer contribution. **You might be a good fit if you...** * Have at least two years of experience specifically supporting SaaS products. * Possess deep expertise in SAML, XML, and SOAP web technologies. * Can troubleshoot complex database issues across Oracle, MSSQL, or MySQL. * Have practical experience managing identity directories like LDAP and Active Directory.