Cloud Support Engineer, Japan at Canonical

This role is ideal for a mid-level Linux expert who thrives in a high-stakes troubleshooting environment. You should have a strong academic record and a deep technical background in open-source ecosystems, specifically Ubuntu. Since this position supports the Japanese market within a global company, professional fluency in both Japanese and English is non-negotiable. Canonical offers a "remote-first" culture that matures beyond simple work-from-home; you’ll join a distributed global team that gathers in person twice a year at international locations. While the base salary is not disclosed, they provide a performance-driven bonus, a $2,000 annual professional development budget, and travel perks like Priority Pass for company sprints. **You might be a good fit if you...** * Have extensive experience troubleshooting Linux (KVM, OpenStack, Kubernetes, or complex networking). * Can navigate stack traces and logs to perform root cause analysis on OS-level bugs. * Are comfortable with a regular weekend working rotation and international travel. * Speak and write Japanese at a native or JLPT N1 level.