This role is designed for a seasoned leader with over 10 years of experience in professional services or consulting, specifically within the Life Sciences secto
Work type: remote
Location: Massachusetts - Boston
Salary: $100,000 – $200,000/yr
Type: Full-time
This role is designed for a seasoned leader with over 10 years of experience in professional services or consulting, specifically within the Life Sciences sector. You should have a proven track record of managing high-stakes CRM implementations and leading teams of consultants. The ideal candidate isn't just a technical expert but a "people person" who can mentor staff while managing enterprise-level client relationships and escalations. As a high-impact leadership position, it offers a broad salary range ($100k–$200k+) plus potential stock and bonuses. The "Work Anywhere" policy provides true remote flexibility, and because the company is a Public Benefit Corporation, you’ll be working in an environment legally committed to balancing profit with social impact. **You might be a good fit if you:** * Have extensive experience managing Vault CRM or similar platforms (like Salesforce) for pharmaceutical or biotech clients. * Are a skilled recruiter and mentor who knows how to scale a professional services organization. * Enjoy a matrixed work environment where you must balance project staffing with long-term strategic growth. * Can transform "commodity" services into high-value strategic partnerships for enterprise accounts.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a [public benefit corporation](https://medium.com/@peter.gassner/public-benefit-corporation-pbc-486e1e9508a6) (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a [Work Anywhere](https://careers.veeva.com/work-anywhere/) company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in [transforming the life sciences industry](https://www.youtube.com/watch?v=TaPSP8cCSKY&ab_channel=Forbes), committed to making a positive impact on its customers, employees, and communities.
The Role
About Veeva: Veeva is the leader in cloud-based software for the global life sciences industry. We are committed to innovation, speed, and customer success, empowering companies from the largest pharmaceutical giants to emerging biotechs to bring life-saving medicines to patients faster.
Opportunity: We're seeking a CRM Leader and Manager for our North America Commercial Services team. This leadership role is responsible for driving the success of our Vault CRM projects across North America, optimizing our service delivery, and significantly contributing to the growth and evolution of our commercial services offerings within the life sciences sector.
The Role: Veeva is seeking a Practice Manager for our CRM team. This role is ideal for a proven leader and mentor with a passion for building successful teams and ensuring customer success. You will be instrumental in leading our CRM team, shaping our hiring strategy, and managing key operational processes.
## What You'll Do
About Veeva: Veeva is the leader in cloud-based software for the global life sciences industry. We are committed to innovation, speed, and customer success, empowering companies from the largest pharmaceutical giants to emerging biotechs to bring life-saving medicines to patients faster.
Opportunity: We're seeking a CRM Leader and Manager for our North America Commercial Services team. This leadership role is responsible for driving the success of our Vault CRM projects across North America, optimizing our service delivery, and significantly contributing to the growth and evolution of our commercial services offerings within the life sciences sector.
The Role: Veeva is seeking a Practice Manager for our CRM team. This role is ideal for a proven leader and mentor with a passion for building successful teams and ensuring customer success. You will be instrumental in leading our CRM team, shaping our hiring strategy, and managing key operational processes.