This role is designed for a seasoned leader with at least 10 years of experience in professional services or consulting, specifically within the life sciences s
Work type: remote
Location: Massachusetts - Boston
Salary: $100,000 – $200,000/yr
Type: Full-time
This role is designed for a seasoned leader with at least 10 years of experience in professional services or consulting, specifically within the life sciences sector. The ideal candidate is a "player-coach" who can manage high-level client relationships at pharmaceutical companies while simultaneously architecting the organizational strategy for a growing CRM consulting team. A standout feature is the "Work Anywhere" policy, offering true remote flexibility backed by a mission-driven Public Benefit Corporation. With a broad salary range up to $200k plus potential stock and bonuses, it offers significant financial upside. You’ll be at the forefront of migrating the industry to Vault CRM, making this a high-impact position within one of the fastest-growing SaaS companies. **You might be a good fit if you:** * Have a deep background in Life Sciences/Pharma consulting or CRM delivery. * Are an expert at managing enterprise-level client escalations and strategic accounts. * Have experience scaling professional services teams through hiring and mentoring. * Want to transition from technical project management into a high-level practice leadership role.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a [public benefit corporation](https://medium.com/@peter.gassner/public-benefit-corporation-pbc-486e1e9508a6) (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a [Work Anywhere](https://careers.veeva.com/work-anywhere/) company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in [transforming the life sciences industry](https://www.youtube.com/watch?v=TaPSP8cCSKY&ab_channel=Forbes), committed to making a positive impact on its customers, employees, and communities.
The Role
About Veeva: Veeva is the leader in cloud-based software for the global life sciences industry. We are committed to innovation, speed, and customer success, empowering companies from the largest pharmaceutical giants to emerging biotechs to bring life-saving medicines to patients faster.
Opportunity: We're seeking a CRM Leader and Manager for our North America Commercial Services team. This leadership role is responsible for driving the success of our Vault CRM projects across North America, optimizing our service delivery, and significantly contributing to the growth and evolution of our commercial services offerings within the life sciences sector.
The Role: Veeva is seeking a Practice Manager for our CRM team. This role is ideal for a proven leader and mentor with a passion for building successful teams and ensuring customer success. You will be instrumental in leading our CRM team, shaping our hiring strategy, and managing key operational processes.
## What You'll Do
About Veeva: Veeva is the leader in cloud-based software for the global life sciences industry. We are committed to innovation, speed, and customer success, empowering companies from the largest pharmaceutical giants to emerging biotechs to bring life-saving medicines to patients faster.
Opportunity: We're seeking a CRM Leader and Manager for our North America Commercial Services team. This leadership role is responsible for driving the success of our Vault CRM projects across North America, optimizing our service delivery, and significantly contributing to the growth and evolution of our commercial services offerings within the life sciences sector.
The Role: Veeva is seeking a Practice Manager for our CRM team. This role is ideal for a proven leader and mentor with a passion for building successful teams and ensuring customer success. You will be instrumental in leading our CRM team, shaping our hiring strategy, and managing key operational processes.