Commercial Solutions Architect at Dash0

You are an experienced solutions architect or sales engineer with deep hands-on expertise in Kubernetes and OpenTelemetry. You have a background in observabilit

Work type: hybrid

Location: New York

Type: Full-time

Summary

You are an experienced solutions architect or sales engineer with deep hands-on expertise in Kubernetes and OpenTelemetry. You have a background in observability pipelines and distributed tracing, allowing you to build technical proofs of concept that demonstrate real business value for enterprise customers. **What makes it worth a look...** Dash0 is a remote-first company with office options in New York, Amsterdam, and Munich, offering a competitive salary plus equity. You will work on an OpenTelemetry-native platform backed by major investors like Accel and Balderton Capital. **You might be a good fit if you...** * Have direct experience with OpenTelemetry instrumentation and telemetry data ingestion. * Understand modern DevOps, SRE, and platform engineering workflows. * Can build and maintain complex demo environments for technical stakeholders. * Possess a background in pre-sales or supporting sales teams at a B2B SaaS company.

Job Description

### About Dash0

Join Dash0 and help us define the future of observability. We are OpenTelemetry-native, building a delightful, simple, and AI-centric platform that eliminates vendor lock-in and meaningless toil. Shape a product that developers love—all with transparent pricing and cost-control built in.

The Opportunity

Dash0 is looking for a Commercial Solutions Architect to act as a trusted technical advisor to our customers and prospects. You'll bridge the gap between product and customer outcomes — designing, demonstrating, and validating Dash0's technical capabilities in real-world environments.

You'll partner with Sales and Product teams to deliver high-impact Proofs of Concept, guide observability architecture discussions, and ensure customers realize the full technical value of Dash0. This is a role where deep technical expertise meets direct customer impact — you'll be the person prospects remember when they decide to choose Dash0 over Datadog or New Relic.

What You'll Do

• Design and architect observability solutions leveraging OpenTelemetry, Kubernetes, and cloud-native technologies

• Translate complex customer requirements into scalable, performant Dash0 implementations

• Develop and execute Proofs of Concept that highlight Dash0's differentiated technical capabilities

• Deliver engaging technical demos and presentations tailored to engineering and executive audiences

• Partner with Account Executives throughout the sales cycle to position Dash0 as the technical solution of choice

• Provide architecture guidance on observability setup, telemetry data modeling, and OpenTelemetry collector design

• Create and maintain reusable demo environments, reference architectures, and POC templates

• Contribute to technical content — blog posts, conference talks, and documentation that drive community engagement

• Deep technical knowledge in Kubernetes, OpenTelemetry, observability pipelines, and distributed tracing

• Hands-on experience with instrumentation, telemetry data ingestion, and performance optimization

• Strong understanding of modern DevOps, SRE, and platform engineering practices

• Proven ability to create and execute technical demos, architectures, and POCs that prove business value

• Strong technical communication skills — you can explain complex observability concepts clearly to engineers and decision-makers alike

• Collaborative mindset — you work seamlessly across Sales, Product, and Engineering teams to drive results

• Problem-solving instinct — you thrive on diagnosing and resolving technical challenges with creativity and precision

• Experience working in a pre-sales or Sales Engineering capacity at a B2B SaaS company

• Active contributions to OpenTelemetry or the broader observability ecosystem

• Familiarity with CRM tools like Salesforce or HubSpot

• Experience in a high-growth, venture-backed startup environment

This is a unique opportunity to help build a generational company. Dash0 is backed by top-tier investors including Balderton Capital, Accel and Cherry Ventures and led by a founding team with decades of experience in observability. We're in the middle of a massive growth phase after our Series B — and we're just getting started.

If you're looking for a place where a great product meets great people, where momentum is real and your impact is visible from day one — this is it.

What we offer:

• Competitive salary & meaningful equity participation — you'll own part of what you're building

• Flexible, remote-first work environment with offices in New York, Amsterdam, and Munich

• €60/month phone & internet allowance

• Location-specific benefits

• Collaborative, fast-moving team culture with a builder mindset

• Clear path for career growth and development

• Direct access to founders and leadership

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