Community Manager (Contract) at Pantheon

You're a creative and highly organized professional with at least 2 years of experience in community, marketing, or program coordination. You thrive on turning

Work type: remote

Location: Remote (USA)

Salary: $45/hr

Type: Full-time

Summary

You're a creative and highly organized professional with at least 2 years of experience in community, marketing, or program coordination. You thrive on turning ideas into well-executed programs and genuinely enjoy creating meaningful customer experiences. **What makes it worth a look...** This is a fully remote, part-time contract role with Pantheon, offering $45 per hour for 20-25 hours per week. You'll help scale their customer community and advocacy programs, partnering closely with the Senior Customer & Community Marketing Manager. **You might be a good fit if you...** * Have 2+ years of experience in community, marketing, program coordination, or related fields. * Possess strong organizational skills and attention to detail. * Are comfortable moderating and nurturing conversations within a Slack community. * Have experience working with technical audiences (bonus).

Job Description

## About the Role

If you’re equal parts builder, operator, and storyteller, this role is for you!

We’re looking for a creative, highly organized Community Programs Manager (Contract) to help scale and operationalize our customer community and advocacy programs.

This is a hands-on role for someone who loves turning ideas into well-run programs, thrives in a fast-paced environment, and above all, gets genuinely excited about creating meaningful experiences for customers. You’ll partner closely with the Senior Customer & Community Marketing Manager to deliver high-impact community initiatives that drive retention, advocacy, and long-term customer growth.

## Key Responsibilities

• Partner with the Senior Customer & Community Marketing Manager to support the execution of community programs, events and initiatives

• Help draft and send community and advocacy communications so our customers feel informed, included and always connected to what matters most

• Assist with customer storytelling by identifying success stories, spotlighting wins, and creating experiences that make customers feel seen and valued

• Partner with the Senior Customer & Community Marketing Manager to bring our advocacy initiatives to life

• Moderate and nurture conversations within our Slack community, creating a welcoming space that encourages thoughtful dialogue, peer-to-peer support, and meaningful connection

• Collaborate with Product, Customer Success, and Marketing on community-related initiatives and ad-hoc projects

• 2+ years of experience in community, marketing, program coordination, or related roles

• Strong organizational skills and attention to detail

• Clear and thoughtful written and verbal communication

• Ability to juggle multiple tasks at once

• Comfortable working in a fast-paced, collaborative environment

• Interest in community building and customer engagement

Compensation: $45.00/hr

Hours: 20-25hrs/week

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