Community Reinvestment Act (CRA) Officer at mercury

**Who this is for** This role is for an experienced compliance professional looking to build a robust Community Reinvestment Act (CRA) program from the ground u

Work type: remote

Location: Salt Lake City, UT

Type: Full-time

Summary

**Who this is for** This role is for an experienced compliance professional looking to build a robust Community Reinvestment Act (CRA) program from the ground up for a growing fintech company transitioning toward a bank charter. **Key highlights** You will serve as the primary CRA subject matter expert, designing the program’s governance framework, building external community networks in Utah, and managing the company’s regulatory readiness for future examinations. **You might be a good fit if you...** - Have 5+ years of direct experience with CRA regulations and community development initiatives. - Possess a proven track record of managing regulatory examinations and communicating performance metrics to leadership. - Are skilled at building strategic programs in ambiguous or fast-evolving environments. - Can successfully influence cross-functional teams to align operational practices with strict regulatory requirements.

Job Description

With Mercury’s continued progress toward becoming a chartered bank, establishing a strong and forward-looking Community Reinvestment Act (CRA) program is a key part of building a durable, regulator-ready foundation.

As Mercury’s first Community Reinvestment Act (CRA) Officer, you will build and lead a scalable, regulator-ready CRA program in preparation for bank charter readiness. This role combines strategic program design with operational execution, ensuring Mercury can establish and run a CRA program aligned with regulatory expectations and a digital-first business model.

You will define how Mercury shows up for the communities we serve, translating regulatory requirements into a program that is credible, measurable, and integrated into how we operate.

Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.What You’ll Do

Build and own Mercury’s CRA program end-to-end, including policies, procedures, and governance framework

Develop and execute against the CRA strategic plan, including coordination of internal partners and community organizations within the Bank’s assessment areas

Engage with Bank Leadership on CRA mapping on the applicability of Mercury’s product offerings

Own CRA reporting, delivering clear, credible updates on the Bank’s CRA performance to senior leadership and Board-level stakeholders

Maintain and update the CRA Public File in accordance with regulatory requirements.

Create training and provide guidance to bank staff regarding CRA requirements, community development opportunities, and regulatory expectations.

Manage CRA data integrity including CRA loans, Community Development loans, qualified investments, donations, and CRA service hours.

Maintain relationships with community organizations, economic development groups, and housing organizations to identify community credit needs. This means building a Utah-specific community network from scratch.

Serve as primary CRA contact during regulatory examinations and independent audits; coordinate responses and corrective action plans.

Oversee the Bank's volunteer program to meet Strategic Plan commitments.

Identify and help evaluate community development opportunities, including grants, investments and lending significant enough to meet asset target goals.

Maintain records and documentation on all CRA activities and programs

What You’ll Bring

5+ years of demonstrated passion for and experience in CRA, and community development; digital banking and/or strategic plan CRA experience preferred

Strong understanding of CRA regulations and regulatory expectations

Experience building or managing CRA programs in evolving or ambiguous environments

Experience leading regulatory facing CRA examinations

Strong cross-functional collaboration skills and ability to influence without direct authority

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