Community Resource Coordinator II at Centene

Ideal for someone with a High School diploma or GED and 1-2 years of experience in community resource support. **What makes it worth a look...** This full-time

Work type: remote

Location: Remote-CA | Los Angeles-California(90001)

Salary: $18 – $28/hr

Type: Full-time

Summary

Ideal for someone with a High School diploma or GED and 1-2 years of experience in community resource support. **What makes it worth a look...** This full-time, fully remote role with Centene offers an hourly pay range of $17.84 - $28.02 and requires you to live in or around LA County, CA. They provide competitive benefits and a flexible approach to work. **You might be a good fit if you...** * Are comfortable connecting members with community resources to support their care. * Can conduct non-clinical health and community/environment assessments. * Have working knowledge of Social Determinants of Health (SDOH) barriers. * Are able to perform telephonic and/or in-person outreach.

Job Description

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
 

Location: Position is hybrid and candidate must live in/around LA County, CA.Position Purpose: Supports community connection activities including connecting members to community resources to support their care management journey and provide necessary care resources in a cost-effective manner. Provides members with known community resources and supports the care team to identify member community support and provide health education as appropriate.

• Provides support to members to connect them to known community and care resources in a cost- effective manner


• Supports the coordination of community outreach resources available to members and promotes awareness of care/services


• Serves as support for members on community and care resource inquiries and opportunities available to members


• Supports all member related correspondence and educational materials to assist in the facilitation of a successful community connection


• Documents and maintains all community resources to ensure standards of practice and policies are in accordance with health plan requirements


• Provide assistance to the clinical team of nurses and social workers. Activities include, but are not limited to outreach, community education, informal guidance and member support


• Conduct non-clinical general health assessments in order to refer members to appropriate care/services, resolve concerns on member’s behalf, and gather information for medical providers and staff working within the organization


• Conduct non-medical assessments such as home safety, assessment of the community/environment resources, transportation, employment, and others to be able to refer to appropriate care/services, resolve concerns on member’s behalf, and gather information for medical providers in staff working within our organization


• Conduct telephonic and/or in-person outreach to locate individuals and families in the community who are hard to reach


• May make visits to individual homes and/or community organizations


• Working Knowledge of Social Determinants of Health (SDOH) barriers


• Performs other duties as assigned


• Complies with all policies and standards

Location: Position is hybrid and candidate must live in/around LA County, CA.

Pay Range: $17.84 - $28.02 per hour

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

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