Complaints Analyst at Coinbase
This role is for an experienced investigator with at least three years in financial services, crypto, or legal support. You should be comfortable handling high-
Work type: remote
Location: Remote - Australia
Salary: $87,600/yr
Type: Full-time
This role is for an experienced investigator with at least three years in financial services, crypto, or legal support. You should be comfortable handling high-stakes escalations, assisting legal teams with evidence analysis, and using AI tools to speed up your workflow.
**What makes it worth a look...**
The major draw here is the entry into the crypto ecosystem at a major player with a fully remote Australian contract. While the base salary is fixed at $87,600 AUD, you are also eligible for equity and performance bonuses which can significantly increase your total take-home.
**You might be a good fit if you...**
* Have a background specifically in fraud, disputes, or regulatory complaints.
* Are comfortable working defined shifts and attending several in-person offsites per year.
* Can navigate tools like Jira and Salesforce to track complex cases.
* Know your way around blockchain fundamentals and DeFi use cases.
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