This role is ideal for a mid-level professional with at least two years of client-facing experience who possesses a high degree of technical aptitude. While exp
Work type: remote
Location: Croatia - Zagreb
Type: Full-time
This role is ideal for a mid-level professional with at least two years of client-facing experience who possesses a high degree of technical aptitude. While experience in the Life Sciences industry is a major plus, the core of this role is about translating complex customer requirements into functional system configurations using business software and text editing tools. The position offers significant flexibility through a "Work Anywhere" policy, allowing you to be fully remote from Croatia. As part of a Public Benefit Corporation, you’ll be working for a mission-driven SaaS leader that emphasizes employee success and stability. Although it follows standard business hours, the role offers high impact by directly supporting the delivery of clinical trial technologies. **You might be a good fit if you...** * Have a strong background in software configuration or technical customer service. * Are obsessed with "getting it right the first time" and have extreme attention to detail. * Can lead technical design review meetings and explain complex system logic to clients. * Have prior experience with RTSM, IRT, or the Veeva Vault ecosystem (highly preferred).
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a [public benefit corporation](https://medium.com/@peter.gassner/public-benefit-corporation-pbc-486e1e9508a6) (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a [Work Anywhere](https://careers.veeva.com/work-anywhere/) company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in [transforming the life sciences industry](https://www.youtube.com/watch?v=TaPSP8cCSKY&ab_channel=Forbes), committed to making a positive impact on its customers, employees, and communities.
The Role
Veeva Systems, a leader in cloud-based solutions for the global life sciences industry, is looking for a Configuration Consultant to join our RTSM (Randomization and Trial Supply Management) team.
The Configuration Consultant will configure RTSM projects based on the agreed-upon study requirements quickly and with the highest quality. This position requires great attention to detail. This is a full-time, exempt, position. Days and hours of work are generally Monday through Friday, 9:00 AM to 5:00 PM; however, hours are dependent on customer needs and deliverables.
## What You'll Do
Veeva Systems, a leader in cloud-based solutions for the global life sciences industry, is looking for a Configuration Consultant to join our RTSM (Randomization and Trial Supply Management) team.
The Configuration Consultant will configure RTSM projects based on the agreed-upon study requirements quickly and with the highest quality. This position requires great attention to detail. This is a full-time, exempt, position. Days and hours of work are generally Monday through Friday, 9:00 AM to 5:00 PM; however, hours are dependent on customer needs and deliverables.