Consumer Support, Support Consultant at Zillow
You are an experienced customer service professional with at least two years of experience in support roles, including phone, email, and live chat channels. You
Work type: remote
Location: Remote-USA
Salary: $21 – $33/hr
Type: Full-time
You are an experienced customer service professional with at least two years of experience in support roles, including phone, email, and live chat channels. You should be comfortable navigating CRM software and working in a fast-paced environment that requires weekend availability.
**What makes it worth a look...**
Zillow offers a fully remote position in the U.S. with pay ranging from $20.60 to $34.60 per hour, depending on your state of residence. Beyond the hourly base pay, the role provides eligibility for company equity awards.
**You might be a good fit if you...**
* Have hands-on experience with Salesforce, Zendesk, or similar CRM platforms.
* Demonstrate proficiency in Microsoft Office and general database searching.
* Possess direct experience working with AI tools like ChatGPT or Glean.
* Are comfortable working a flexible schedule that includes weekends.
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