Conversational UX Designer at five9

This role is ideal for a mid-to-senior level designer who bridges the gap between creative UX and technical implementation. You should have a strong background in Human-Computer Interaction or Linguistics, with at least 4 years of experience specifically in conversation design. The hiring team is looking for a "consultative" designer who is comfortable being customer-facing and can navigate the technical nuances of Large Language Models (LLMs) and prompt engineering. The compensation range is exceptionally wide ($90k–$250k), offering significant upside for highly experienced specialists. It is a remote-friendly position (unless you live near San Ramon, CA) with a robust benefits package that includes 100% employee healthcare coverage and an employee stock purchase plan. You’ll be working at the cutting edge of AI automation, moving beyond simple chatbots into complex, enterprise-level AI solutions. **You might be a good fit if you:** * Have hands-on experience with LLMs, prompt engineering, and fine-tuning AI models. * Are proficient in documenting complex logic flows using tools like Voiceflow or Lucidchart. * Enjoy a "Professional Services" environment where you consult directly with external clients. * Can translate high-level business goals into detailed technical specs for developers.