Coordinator - Program/Event (West Coast) at Veeva

This role is ideal for a detail-oriented operations professional with at least 1–2 years of experience in hospitality, sales support, or event coordination. Whi

Work type: remote

Location: Idaho - Boise

Salary: $22 – $28/hr

Type: Full-time

Summary

This role is ideal for a detail-oriented operations professional with at least 1–2 years of experience in hospitality, sales support, or event coordination. While a college degree is preferred, the focus is on your ability to handle high-volume logistics and complex database management. Experience within the pharmaceutical industry or a "Speaker Bureau" environment will give you a significant competitive edge. The position offers a stable base pay of $22–$28/hr with the flexibility of a "Work Anywhere" policy. As a Public Benefit Corporation, Veeva provides a mission-driven culture along with strong benefits like 401(k), medical, and a 1% charitable giving program. Note that this role requires a "whatever it takes" mindset, including a rotating on-call shift until midnight. **You might be a good fit if you:** * Excel at managing high-volume email and phone communications without losing track of details. * Are proficient in Excel, specifically with VLOOKUPs and pivot tables for financial tracking. * Thrive in repetitive but fast-paced planning environments where compliance is critical. * Are located in (or willing to work) Pacific or Mountain Time zones.

Job Description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a [public benefit corporation](https://medium.com/@peter.gassner/public-benefit-corporation-pbc-486e1e9508a6) (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a [Work Anywhere](https://careers.veeva.com/work-anywhere/) company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in [transforming the life sciences industry](https://www.youtube.com/watch?v=TaPSP8cCSKY&ab_channel=Forbes), committed to making a positive impact on its customers, employees, and communities.

The Role

The Coordinator will be responsible for executing logistics for pharmaceutical educational events and ensuring that commitments are met on schedule and within budget. This person must maintain consistent communication with various internal and external stakeholders in a high-volume, deadline-driven environment.

## What You’ll Do

• Database management - manage promotional educational programs within the proprietary system


• Budget management - assisting customer representatives with their program planning budget to ensure they meet customer business rules and guidelines


• Selection or confirmation of venue, menu, audiovisual, and air/ground transportation arrangements


• Coordinate payment with venues/caterers and any other vendors


• Frequent daily communication with sales representatives and faculty as needed


• Review all venue contracts for accuracy/ensure customer compliance requirements are met


• Ensuring all event materials are complete and accurate


• Work closely with other team members to ensure successful execution of events


• Adherence to various policies (i.e., confidentiality, sensitive communication, intellectual property)


• Effectively manage a high volume of events while also responding to emails and phone calls


• Manage and monitor a high volume of emails daily.


• Cover after-hours phone line 5pm-midnight on a rotated basis (weeks selected by coordinator)

• High School diploma or equivalent; College Degree Preferred


• 1+ years experience in field or related area (Sales, Hospitality, Pharmaceutical, Medical Industry, and Customer Service)


• Pharmaceutical Speaker Bureau experience is a plus


• Pharmaceutical Event Planning experience is a plus


• Strong analytical and problem-solving skills


• Professional and clear oral and written communication and etiquette skills to successfully manage high phone and email volume


• Demonstrate ability to work in a fast-paced environment, changing planning activities and/or multitasking often to meet fluctuating customer /company priorities


• Proficiency in MS Office, Word, Excel (e.g., financial calculations, pivot tables, VLOOKUP’s), and Gmail preferred


• Located in PST or MST, or willing to work in those timezones.

• Exceptional attention to detail


• Ability to work and thrive in a team atmosphere


• Positive attitude and maintain a “Whatever it Takes” attitude


• Ability to take on additional ad hoc tasks as needed to support the team


• Ability to maintain productivity while performing repetitive planning tasks every day

• Medical, dental, vision, and basic life insurance


• Flexible PTO and company paid holidays


• Retirement programs


• 1% charitable giving program

• Base pay: $22 - $28 per hour


• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

The Coordinator will be responsible for executing logistics for pharmaceutical educational events and ensuring that commitments are met on schedule and within budget. This person must maintain consistent communication with various internal and external stakeholders in a high-volume, deadline-driven environment.

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