Copy of Billing & Payments Specialist at Karbon

You're a seasoned professional with at least three years in a customer-facing specialist, solutions consultant, or technical support role, ideally in B2B SaaS, who deeply understands how accounting firms manage billing and payments. **What makes it worth a look...** Karbon, a leader in AI-powered practice management software, is hiring for this full-time, on-site role in Detroit, MI, offering a competitive salary of $85,000 - $125,000 per year, with a strong benefits package including company-paid medical, dental, and vision for dependents, and parental leave. **You might be a good fit if you...** * Have deep familiarity with accounting firm billing and collection workflows. * Possess strong product intuition to diagnose billing and payments issues quickly. * Excel at documenting resolved cases into reusable resources. * Have experience with practice management or accounting platforms like Xero or QuickBooks.