This role is ideal for a detail-oriented administrative professional with a background in healthcare operations. The perfect candidate has a Bachelor’s degree a
Work type: remote
Location: Nashville, TN
Salary: $40,000 – $53,000/yr
Type: Full-time
This role is ideal for a detail-oriented administrative professional with a background in healthcare operations. The perfect candidate has a Bachelor’s degree and at least two years of experience navigating the complexities of health plan enrollment, particularly with Medicaid and Commercial payers. You should be comfortable acting as a liaison between medical providers and insurance companies. The position offers a fully remote environment with a structured compensation package including a base salary up to $53,000 plus performance bonuses. As part of a fast-growing mental health organization, you’ll work with modern tools like Salesforce and Slack to streamline credentialing processes that directly impact patient access to care. **You might be a good fit if you...** * Have hands-on experience submitting group and individual provider applications to payers. * Are highly organized and can track multiple moving deadlines within Salesforce. * Enjoy "detective work"—identifying the root cause of application delays and proactively resolving them. * Reside in a permitted state (note: several states including CA, NY, and WA are excluded).
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### Why Charlie Health?
Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.
Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home.
As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you.
### About the Role
The Credentialing Specialist will be responsible for owning health plan enrollment applications across group and individual submissions for both Medicaid and Commercial payors. You will be responsible for owning states and health plans, ensuring that all new provider and health plan applications are completed and approved in a timely manner. Monitoring application progress and proposing solutions for resolving credentialing delays and rejections will be key aspects of your responsibilities. Your attention to detail and proactive approach will be essential in facilitating a smooth enrollment process.
We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.
### Responsibilities
Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits [here](https://www.charliehealth.com/careers/corporate#benefits).
Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota.The total target base compensation for this role will be between $40,000 and $53,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $41,000 and $55,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-Remote
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