**Who this is for** This internship is for an entry-level candidate passionate about customer engagement and scaling marketing programs within a high-growth Saa
Work type: onsite
Location: In-Office
Type: Full-time
**Who this is for** This internship is for an entry-level candidate passionate about customer engagement and scaling marketing programs within a high-growth SaaS company. You'll work closely with the APAC & Japan Customer Advocacy Manager, contributing to customer reference initiatives, developing customer stories, and supporting advisory boards. **Key highlights** Join a mission-driven company building a better Internet. This role offers a unique opportunity to gain hands-on experience in customer advocacy, marketing program management, and cross-functional collaboration with Sales, Customer Success, Marketing, Product, and PR/AR teams. You'll contribute to significant customer marketing projects and gain exposure to enterprise customer engagement. **You might be a good fit if you...** - Are eager to learn about customer marketing and advocacy in a fast-paced SaaS environment. - Have an interest in supporting sales enablement through customer references and content development. - Possess strong organizational skills and attention to detail for managing requests and programs. - Are keen to contribute to event coordination and customer experience initiatives.
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available location:Singapore
About the Role
The Customer Advocacy Intern will support the team responsible for building, managing and growing customer marketing programs. Reporting to the Head of Customer Advocacy, the ideal candidate will be interested in a focus on both customer engagement and scaling customer programs in high growth SaaS companies. This is a fantastic opportunity to join a high growth company with a mission to build a better internet.
You will shadow the Customer Advocacy Manager in APAC & Japan cross functionally and globally in building customer participation with enterprise customers across many industries and partnering closely with stakeholders in Sales, Customer Success, Marketing, Product, and PR/AR.
The candidate is an entry level intern who will work closely with the APAC & Japan Customer Advocacy manager, who is driving all Customer Marketing and Customer Advocacy programs in region. Success is measured by the ability to drive forward efficiently and at the speed of the business, focused on quantity and quality of content, deep engagement with top accounts, brand equity, and levels/titles of participating customers.
The main projects are:
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
[Project Galileo](https://blog.cloudflare.com/protecting-free-expression-online/): Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
[1.1.1.1](https://1.1.1.1/): We released[ 1.1.1.1](https://1.1.1.1/) to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our[ privacy commitment](https://developers.cloudflare.com/1.1.1.1/privacy/public-dns-resolver) and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.