Customer Advocacy Manager at ParentSquare

This role is ideal for a mid-to-senior level professional (3-5+ years) with a background in Customer Advocacy, Community Management, or Customer Success within the EdTech or SaaS sectors. You should be a master storyteller who can translate educational success stories into impactful marketing assets, from case studies to video content. The position offers a fully remote environment with a salary range of $70,000 - $100,000. It stands out for its comprehensive benefits, including employer-paid health insurance (including dependents), immediate 401K matching, stock options, and 15 paid holidays. It’s a high-impact opportunity to influence the market presence of a platform serving 22 million students. **You might be a good fit if you:** * Have experience building relationships with K-12 educators or district leaders. * Excel at interviewing customers and turning those conversations into compelling written and visual content. * Enjoy managing speaker pipelines and preparing advocates for industry conferences. * Are comfortable using CRMs and engagement tools to track advocacy metrics and online review programs.