Customer Care Specialist at Vanilla Technologies

Ideally, you're an associate or bachelor's degree holder with at least 3 years of customer support experience, especially within SaaS platforms, and can explain technical concepts clearly. **What makes it worth a look...** This fully remote, mid-level Customer Care Specialist role at Vanilla Technologies offers a salary between $55,000 and $75,000 per year, with the potential for a bonus and equity. The company is an AI-powered estate advisory platform. **You might be a good fit if you...** * Have experience with customer service principles and practices. * Are proficient in Google Suite, Salesforce Service Cloud, JIRA, and Slack. * Can manage multiple support channels like email, chat, and phone. * Have proven results in driving positive customer experiences.