Customer Experience Agent at whatnot

This role is ideal for a customer service professional with at least 2 years of experience in high-volume email or chat support, particularly within the E-commerce or Marketplace sectors. Since this is a "Mid-level" position at a fast-growing startup, they are looking for someone with a "low ego" who can navigate ambiguity and proactively improve internal processes. Fluency in English is required, but candidates who also speak French, German, or Dutch will have a significant advantage. The compensation is competitive at €35,000 - €42,500/year, supplemented by an impressive benefits package. Standout perks include a "dogfooding" budget to shop on the app, home office and wellness allowances, and comprehensive family-planning benefits. While the role is hybrid and requires proximity to the Dublin hub, it offers the excitement of a scaling tech company where you can "jump start" your career and influence the platform's growth. **You might be a good fit if you...** * Have 2+ years of experience using tools like Zendesk, Kustomer, or Intercom. * Are comfortable working a schedule that includes weekend availability. * Enjoy the fast-paced, high-action environment of a tech startup. * Have a personal interest in collectibles (trading cards, fashion, comics, etc.).