Customer Experience Agent (Evening Shift) at Ramp

This role is designed for someone who has previous experience in high-volume support and enjoys the intensity of live phone interactions. It is a great match for a mid-level professional comfortable with evening and weekend shifts who wants to join a fast-paced fintech environment that prioritizes technical problem-solving over simple script-reading. **What makes it worth a look...** The compensation is competitive for a support role, topping out at $70k with a 401k match and 100% medical coverage. You also get unique perks like a $10k annual fertility stipend, unlimited AI tokens, and a dedicated budget for home-office equipment. **You might be a good fit if you...** * Are comfortable spending most of your shift on live phone calls. * Can commit to a non-traditional schedule including evenings and holidays. * Have experience using Zendesk or similar help desk platforms. * Enjoy investigating complex financial or technical discrepancies until they are resolved.