Customer Experience Agent (French Speaking) at whatnot

This role is ideal for a mid-level customer support professional with at least 2 years of experience in high-volume email or chat environments. Since this position supports the French market, you must be fluent in both French and English and have a solid grasp of e-commerce or marketplace dynamics. A "start-up" mentality—being proactive, low-ego, and comfortable with rapid change—is essential. The compensation is competitive at **€35,000 - €42,500/year**, complemented by an extensive benefits package including health, dental, vision, and a pension. Notable perks include a "dogfooding" budget to buy items on the platform, a home office setup allowance, and generous parental leave. While the role is hybrid in Dublin, it offers flexibility to work from home alongside in-person collaboration sessions. **You might be a good fit if you:** * Are a fluent French speaker with a deep understanding of French consumer culture. * Have experience using support tools like Zendesk, Kustomer, or Intercom. * Are willing to work weekends to support a global user base. * Have a personal interest in collectibles (trading cards, fashion, or comics).