Customer Onboarding Manager - (Implementation Project Manager) - Brazil at Insider One

This role is designed for a senior Project Manager or Customer Success professional with at least 3 years of experience in the SaaS space. The ideal candidate sits at the intersection of technical implementation and relationship management, possessing the ability to translate business goals into technical workflows. You should have a solid grasp of web technologies (HTML, CSS, APIs) and the project management skills—ideally backed by a certification like PMP or Agile—to handle multiple high-stakes client onboardings simultaneously. This is a high-impact opportunity at a woman-founded B2B SaaS unicorn. While the salary isn't disclosed, the package includes an ESOP (stock options) program, offering a chance to own a piece of a company backed by General Atlantic and Sequoia. The role features a hybrid work model in Sao Paulo and emphasizes professional growth through access to premium learning platforms like MasterClass and LinkedIn Learning. **You might be a good fit if you...** * Have successfully managed complex software implementations for enterprise clients. * Are comfortable discussing webhooks, APIs, and data structures with technical teams. * Enjoy a mix of strategic project planning and hands-on client training/workshops. * Can navigate a fast-paced environment and speak fluent English for global collaboration.