You are an experienced professional with a background in SaaS onboarding and technical customer support. You understand the HR technology landscape and feel com
Work type: hybrid
Location: Bogotá
Type: Full-time
You are an experienced professional with a background in SaaS onboarding and technical customer support. You understand the HR technology landscape and feel comfortable guiding enterprise clients through complex product configurations. **What makes it worth a look...** Teamtailor offers a hybrid role based in Bogotá, allowing you to manage enterprise implementations for a global platform. While specific salary details were not disclosed, the position provides a clear path for professional development within an established, fast-paced international tech environment. **You might be a good fit if you...** * Have hands-on experience onboarding customers in the SaaS industry. * Possess deep working knowledge of the HR software sector. * Are comfortable leading live training sessions for enterprise stakeholders. * Maintain a tech-savvy approach to troubleshooting and configuration workflows.
### Let's build the future together!
[Teamtailor](https://www.teamtailor.com) is an Employer Branding and an ATS SaaS platform used by over 12,000 companies and 200,000 active users in 90 countries around the world 🌏.
Working at Teamtailor means working at an international, fast-paced tech company that offers an ideal workplace for those who want to have a tangible impact on the growth of an organization and are craving responsibilities. It also means having lots of fun 🥳
Building a diverse team with various backgrounds and expertise has been at the core of Teamtailor since its very beginning and is indeed part of its strength today! There are no typical profiles; every team member shares our vision and wants to be part of its success.
### Customer Onboarding Specialist 🧑🎓
That is why we are expanding our Customer Success department and looking for a Customer Onboarding Specialist to support our growing user base across Latin America with a focus on the South American market. You will focus on helping customers get the very best start with our platform. Our mission is to deliver an outstanding onboarding experience that leaves every user feeling confident and supported. We are looking for people who are passionate about guiding customers and creating a truly world class experience
You will lead Enterprise onboarding through a structured implementation journey, combining 1:1 sessions, project guidance, and enablement to ensure customers successfully go live and adopt Teamtailor in their organization.
Within the Customer Success department, you will be working with Customer Success Managers, Product Specialists, Onboarding Specialists, Digital Success Managers, and Promote Specialists, who are located all around the world.
### Your key responsibilities will be to:
Interested? 😃