Customer Operations - Talent Community at PointClickCare

This listing is not for an immediate job opening, but rather a "Talent Community" invitation for mid-level professionals seeking future roles in Customer Operations. It is ideal for those with a background in Healthcare SaaS, Enterprise Software, or post-acute care technology who want to be first in line when specific vacancies arise in Support, Professional Services, or Implementation. The standout feature of this role is the fully remote flexibility across the US and Canada, combined with the stability of a founder-led, "Canada’s Most Admired" corporate culture. While remote, you should expect occasional travel to hubs in Mississauga or Salt Lake City for team-building and onboarding. The company is also heavily prioritizing "AI proficiency," looking for candidates who can use AI tools to enhance productivity and decision-making. **You might be a good fit if you:** * Have experience in SaaS Customer Support, Implementation, or Professional Services. * Are passionate about health tech and improving care for the senior population. * Comfortable with occasional travel for high-impact in-person team events. * Are proactive about integrating AI tools into your daily professional workflow.