Customer Operations Associate at Outset

This role is ideal for an early-career professional (1–2+ years) with a background in **consulting, market research, or research operations**. Since the platform focuses on AI-moderated interviews, they are looking for someone who is technically savvy, highly organized, and comfortable managing logistics for global enterprise clients. The compensation is exceptionally high for an entry-level associate role (**$115k–$130k + equity**), reflecting the company’s explosive 8x growth and recent $30M Series B. Based in San Francisco, you’ll work in a tight-knit team of 30, offering direct access to the founders and exposure to research leaders at companies like Microsoft and Uber. **You might be a good fit if you:** * Have experience with participant recruitment, expert networks, or hands-on social science research. * Enjoy "wearing many hats"—from troubleshooting technical issues to building automated internal workflows. * Thrive in a fast-paced, hybrid startup environment where you take full ownership of customer success. * Are eager to transition into the AI space by helping brands scale qualitative insights.