Customer Program Manager, Global AI Factory at NVIDIA

You're a senior program manager with at least 12 years of experience, ideally in AI, cloud, energy, or infrastructure, and hold a Bachelor's degree or equivalen

Work type: remote

Location: US, CA, Santa Clara | US, CA, Remote

Salary: $200,000 – $322,000/yr

Type: Full-time

Summary

You're a senior program manager with at least 12 years of experience, ideally in AI, cloud, energy, or infrastructure, and hold a Bachelor's degree or equivalent in Electrical or Mechanical Engineering. **What makes it worth a look...** This fully remote, senior-level full-time role at NVIDIA offers a competitive base salary range of $200,000 - $322,000 USD, plus equity, for managing global AI Factory deployments with top cloud partners. **You might be a good fit if you...** * Managed large-scale AI Factory rollouts end-to-end for global cloud partners. * Have technical and operational depth in logistics, supply chain, and production deployment issues. * Possess strong leadership and methodical ability to navigate fast-paced, global environments. * Have experience with energy, power, and cooling initiatives in AI production environments.

Job Description

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a distinctive heritage of innovation fueled by outstanding technology—and remarkable people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world.

DSX is NVIDIA’s AI Factory architecture. As a Customer Program Manager, you will play a unique role in educating, inspiring, and enabling large-scale, high‑performance, and highly efficient grid‑to‑token AI infrastructure deployments for NVIDIA’s top global cloud partners. You will work closely with a leading ecosystem of power, cooling, and energy partners to accelerate grid integration and operationalize the DSX reference architecture, helping protect revenue and expand NVIDIA’s AI infrastructure footprint in the Era of Intelligence!

What you'll be doing:

End-to-end program management: Ensure on-schedule completion of large-scale AI Factory rollouts with leading global NVIDIA Cloud Partners.

Project tracking: Coordinate timelines, schedules, and proactively forecasts for power, cooling, and energy equipment while ensuring site readiness.

Cross-functional collaboration: Work closely with engineering, business operation supply chain, and customer teams worldwide.

Infrastructure oversight: Coordinate all aspects of DSX reference architecture—energy systems, cooling and power solutions, and material logistics.

Leadership & reporting: Communicate consistently with collaborators and executives, tracking important metrics and mitigating risks.

What we need to see:

Bachelor’s degree or equivalent experience in Electrical or Mechanical Engineering.

12+ years in global customer program management, ideally in AI, cloud, energy, or infrastructure.

Technical & operational depth: Demonstrated ability in addressing intricate logistics, supply chain, business operation and production deployment issues.

Soft skills: Strong leadership, concise communication, and methodological ability to navigate fast-paced, global environments. A willingness to continue learning new skills and growing capabilities in a new market.

Ways to stand out from the crowd:

Strong customer-facing experience and delightful customer satisfaction engagement.

Prior work on energy, power and cooling initiatives.

Experience in deploying large-scale AI production environments.

Deep understanding of AI Factory architecture and interface management.

NVIDIA is widely considered to be one of the technology world’s most desirable employers! We have some of the most forward-thinking and hardworking people in the world working for us. If you're creative and autonomous, we want to hear from you!be one of the technology world’s most desirable employers. We have some of the most forward-thinking and hardworking people in the world working for us!

Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 200,000 USD - 322,000 USD.

You will also be eligible for equity and [benefits](https://www.nvidia.com/en-us/benefits/).

Applications for this job will be accepted at least until April 17, 2026.

This posting is for an existing vacancy.

NVIDIA uses AI tools in its recruiting processes.

NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

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