Customer Relations Specialist at Protective

This mid-level role is ideal for a detail-oriented professional with at least two years of experience in **automotive sales or administration**. The position acts as a vital bridge between sales and operations, requiring someone comfortable managing dealership agreements, licensing documents, and DocuSign workflows. If you have a background in an automotive call center or dealership office, your transferable skills are highly valued here. The compensation is set at **$23 - $24/hr** with a structured 9:00 am – 6:00 pm EST schedule. While the role starts as a **hybrid** position in Strongsville, OH (Tuesday/Wednesday onsite), the company notes that following training, the role can transition into a **remote opportunity**. This is a great chance to join a large financial services organization while specializing in dealer relations. **You might be a good fit if you...** * Have experience navigating **Salesforce** or similar CRM tools. * Are highly organized and can track complex document "checklists" without missing details. * Enjoy a "high-touch" environment where you resolve client issues via phone and email. * Are local to **Strongsville, OH** for the initial hybrid training period.