Customer Relations Specialist at Protective

This role is designed for someone with at least two years of experience in automotive sales or dealership administration who is comfortable handling high-volume

Work type: hybrid

Location: Cleveland, OH

Salary: $23 – $24/hr

Type: Full-time

This role is designed for someone with at least two years of experience in automotive sales or dealership administration who is comfortable handling high-volume paperwork and vendor licensing. You’ll need to be an expert at managing contracts through DocuSign and tracking complex dealer setup checklists without letting details slip through the cracks. **What makes it worth a look...** The biggest draw is the transition to a fully remote schedule once you finish training, though you must be local to Strongsville for the initial hybrid phase. The pay is steady for an administrative role, and it offers a predictable Monday through Friday schedule with no weekend shifts mentioned. **You might be a good fit if you...** * Have specific experience working with CRM tools like Salesforce. * Are comfortable acting as a backup for a dispatch team when needed. * Know how to navigate state-specific insurance licensing and contractual liability paperwork. * Can handle a high volume of incoming agency calls while juggling competing deadlines.

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