Ideal for a customer service professional with prior collections experience and strong communication skills, this role requires a high school diploma or GED and
Work type: onsite
Location: Glendale, AZ
Salary: $17/hr
Type: Full-time
Ideal for a customer service professional with prior collections experience and strong communication skills, this role requires a high school diploma or GED and the ability to work independently. **What makes it worth a look...** Progressive Leasing is offering a full-time, on-site Customer Service Representative position in Glendale, Arizona, with a starting compensation of $17.00/HR. The role includes four weeks of full-time virtual training, with required attendance Monday-Friday, 7:30 AM-4:00 PM. **You might be a good fit if you...** * Have experience with inbound and outbound calls in a customer service or call center setting. * Are proficient with computers, typing, and simultaneously managing multiple software applications/screens. * Possess a reliable, wired internet connection with at least 10 mbps download and 4 mbps upload speeds. * Reside within a 60-mile radius of Glendale, Arizona.
Progressive Leasingis a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people. We are a subsidiary of PROG Holdings (NYSE: PRG), a FinTech holding company with three business segments: Progressive Leasing, Purchasing Power (a leading employee purchase program for consumer products and services using payroll deduction), and Four, a Buy Now Pay Later (BNPL) platform.
We are currently hiring Customer Service Representatives to help grow our company and ensure our mission is achieved!
Thіѕ rоlе іѕ а wоrk-frоm-hоmе роѕіtіоn аnd you must reside within a 60-mile radius of Glendale, Arizona.Employee Value Proposition (EVP):PROG is dedicated to providing people with opportunity; opportunity for inclusive collaboration, opportunity for innovation, and opportunity for development.WE ARE: A team of operations experts that are crucial to the operational excellence and world-class experience that we provide to our customers. Progressive Leasing is known for the high-quality assistance that we provide, and we love to continuously pursue excellence and compassion in all that we do! We are dedicated to creating a culture of belonging, inclusion, diversity, and equity in our teams and celebrate each individual contributions and uniqueness. Our Customer Service department has one goal: to create a positive, engaging, and memorable experience for our customers and agents while driving the business.
YOU ARE:A Customer Service rockstar who loves leading others to provide a world class customer experience. Customer Service is not just a department but an essential value, you will be responsible for supporting our customers through their lease-to-own experience you have the opportunity to make a difference on every call. We expect that our Customer Service Representatives have clear effective communication, and a positive attitude while problem-solving on every call to ensure that our customer’s needs are met. While every call varies the goal of providing a world-class experience is the same.
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