**Who this is for** This role is designed for individuals passionate about helping others and solving problems, seeking a full-time, remote Customer Service Rep
Work type: remote
Location: Macon, GA
Salary: $18/hr
Type: Full-time
**Who this is for** This role is designed for individuals passionate about helping others and solving problems, seeking a full-time, remote Customer Service Representative position in Macon, GA. If you excel at providing outstanding customer service and are eager to grow within a dynamic call center environment, GEICO offers a great opportunity. **Key highlights** GEICO is looking for Customer Service Professionals to be the first point of contact for policyholders, handling billing inquiries and policy changes. This position offers a competitive hourly wage with potential for salary increases within the first year, along with comprehensive benefits and growth opportunities within the company. **You might be a good fit if you...** - Have experience providing outstanding customer service and fostering customer satisfaction. - Are an effective communicator, listener, and empathetic individual. - Can thrive in a fast-paced, high-volume call center environment. - Are willing to learn new skills and adapt to changes quickly. - Possess solid computer and multi-tasking skills.
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.Customer Service Representative – Macon, GASalary: $17.81 per hour / $35,875 annually
When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Customer Service Professionals for our Macon, GA office. This role is for people who want to provide our policyholders the excellent customer service they want and need. You’ll be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations. Join our team to deliver personalized service that demonstrates the value of being insured by GEICO. If you want a career with plenty of growth opportunities, let’s talk.
Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Top associates can see increases up to 15%!
Qualifications & Skills:
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.
We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.