Customer Service Representative (remote) at First American

This role is built for someone with at least two years of customer service experience who is comfortable handling escalated issues and investigative tracking in a professional setting. You should be adept at navigating data entry systems and managing billing or order fulfillment tasks without needing constant supervision. **What makes it worth a look...** First American has a strong reputation as a top-tier employer, having landed on the Fortune 100 Best Companies to Work For list for a decade. While the pay is modest, the stability of a major NYSE-listed firm and a fully remote work arrangement in South Carolina offer a reliable setup for mid-level support professionals. **You might be a good fit if you...** * Have two or more years of experience in a high-volume call center or service environment. * Are efficient with MS Office and computerized database navigation. * Can handle Tier 2 escalations and proactive troubleshooting for complex account issues. * Live in the Fort Mill, South Carolina area for this specific remote alignment.