Customer Success Consultant, ADS at Elsevier

This role is designed for a scientist or data professional with a Master’s degree who has deep experience helping enterprise clients implement complex data systems, ontologies, and semantic enrichment technologies. You will act as the technical bridge between corporate IT teams and Elsevier’s advanced data products to ensure their research workflows actually work. **What makes it worth a look...** Elsevier offers a notably stable environment with an average employee tenure of nine years and extensive perks like sabbaticals and study assistance. The flexible hybrid model and focus on knowledge graph and AI readiness make this a high-impact position for anyone interested in the future of scientific data. **You might be a good fit if you...** * Have a background in life sciences, computer science, or information science. * Understand the technical nuances of APIs, metadata standards, and taxonomies. * Can navigate Salesforce to track account health and mitigate renewal risks. * Are comfortable translating complex data delivery patterns for non-technical stakeholders.