Customer Success Lead - UK/I at ElevenLabs

You're a seasoned leader with over 10 years in Customer Success or post-sales roles within SaaS, including substantial people leadership experience. **What makes it worth a look...** This is a fully remote, full-time Customer Success Lead position with ElevenLabs, covering the UK and Ireland. They offer a generous annual stipend for professional development and team meetups, plus a co-working stipend if you're not near a hub. **You might be a good fit if you...** * Have 5+ years managing CSMs, driving team quotas, and developing talent. * Bring a strong player-coach mentality, comfortable with direct account management. * Are adept at using data to identify performance trends and optimize workflows. * Have hands-on experience with tools like Salesforce, Gong, Sigma, or Pylon.