Customer Success Manager - DACH at Insider One

This role is for a seasoned Customer Success professional with a background in strategic consulting or account management, specifically within the B2B SaaS space. You should be a tech-savvy strategist who understands how to bridge the gap between complex AI-driven marketing technology and executive-level business goals. Full professional fluency in both **German and English** is a non-negotiable requirement for this DACH-region focus. The standout feature of this position is the opportunity to join a "unicorn" scale-up following a massive $500M Series E funding round. While the base salary isn't disclosed, the package includes an **Ownership Plan (ESOP)**, allowing you to own equity in the company. The culture is heavily focused on professional development, providing premium access to platforms like MasterClass and LinkedIn Learning, alongside a hybrid work model in major German hubs like Berlin, Munich, or Hamburg. **You might be a good fit if you...** * Have a proven track record of managing high-touch executive relationships and driving product adoption. * Are comfortable navigating data-heavy environments and collaborating with engineers to solve technical hurdles. * Thrive in fast-paced, high-growth startup environments where you must be proactive and self-motivated. * Are looking for a socially progressive company that offers global retreats and structured volunteer opportunities.