Customer Success Manager - Quality - Korea at Veeva

This role is designed for a seasoned Quality professional with at least 7 years of experience within the Life Sciences industry. The ideal candidate combines deep domain expertise in pharmaceutical or CRO quality standards with a "consultative" mindset. You should be someone who enjoys bridging the gap between technical product roadmaps and high-level business strategy, specifically for Korean-market clients. As part of a Public Benefit Corporation (PBC), you’ll work in an environment that prioritizes long-term customer and employee success over short-term gains. The position offers high visibility, involving direct relationship management with key decision-makers and the opportunity to lead regional industry events like User Group Meetings. While it is an on-site role in Seoul, it includes travel up to 25% and a robust "Veeva Giving" program for social impact. **You might be a good fit if you...** * Have an extensive background in Life Sciences Quality Management Systems (QMS). * Are bilingual and can comfortably translate complex technical insights between English and Korean. * Thrive in post-implementation environments where the goal is driving adoption and long-term value. * Have previous experience in consulting or managing relationships with C-suite application owners.