Customer Success Manager at Allium

You're a seasoned Customer Success Manager with at least 5 years of experience, ideally with a background in scaling Customer Success teams and a deep understanding of Web3 or blockchain infrastructure. **What makes it worth a look...** This fully remote, full-time Senior-level role is with Allium, a company building the system of record for onchain finance. You'll manage a $5M+ Annual Recurring Revenue book of business and play a key role in shaping the growth of their Customer Success programs. **You might be a good fit if you...** * Have deep experience in Web3, blockchain, or infrastructure as a service products. * Can build and own customer health scoring systems and develop scalable success strategies. * Are comfortable managing both large enterprise accounts and high-velocity digital-first users. * Can translate customer feedback into actionable product insights.