Customer Success Manager at Passport

This role is designed for a professional with two to five years of experience in account management, preferably within the ecommerce or logistics space. You should have a background in handling strategic or enterprise-level accounts and feel comfortable navigating the technical complexities of cross-border shipping. **What makes it worth a look...** The position offers the flexibility of a fully remote setup across the US and Canada while providing high-level exposure to major DTC brands like Native and LMNT. The compensation structure is growth-based, making it a strong choice if you prefer being rewarded for expanding accounts rather than just maintaining them. **You might be a good fit if you...** * Have hands-on experience using Salesforce to manage a book of business. * Feel comfortable traveling to client sites to build face-to-face relationships with stakeholders. * Understand the nuances of in-country fulfillment and international logistics. * Can translate complex data stories into strategic growth plans for executive audiences.