Customer Success Manager at ServiceTitan

This role is ideal for a customer-centric professional with at least 2 years of experience in account management, customer success, or sales. Since you'll be managing approximately 100 accounts, it's perfect for someone who excels at high-volume relationship management and enjoys "re-selling" product value to ensure long-term retention. The position offers excellent flexibility as a fully remote role with a focus on autonomous work. Beyond the base salary of $59k–$78.9k, this is a commission-eligible role that includes equity and a robust benefits package, featuring unique perks like $20k in fertility/adoption support and 100% employer-paid medical options. **You might be a good fit if you:** * Thrive in a fast-paced environment and enjoy phone-based customer interactions. * Have experience using Salesforce, Gainsight, or Tableau to track customer health. * Can translate complex data into clear ROI stories for senior-level stakeholders. * Are comfortable navigating de-escalations and proactively identifying churn risks.