Customer Success Manager at Beam

This role is for an experienced account manager or startup professional who has a track record of handling public sector stakeholders or local government contracts. You should be comfortable moving between delivering hands-on software training for social workers and negotiating high-level contract expansions with senior leadership. **What makes it worth a look...** You get to work at a top-tier startup where the AI product actually solves social problems instead of just creating efficiency for efficiency's sake. The package includes EMI share options, a 6-week sabbatical after three years, and high-end perks like Oliva therapy access and a Shoreditch gym membership. **You might be a good fit if you...** * Have handled software renewals or upsells within a data-driven environment. * Are comfortable spending significant time on-site with front-line teams and social care providers. * Can translate user feedback into a product roadmap while managing ambitious individual KPIs. * Enjoy the ambiguity of joining a newly formed function where you help design the playbooks.