Customer Success Manager 2 at Intercom

You're a seasoned customer success professional with 2 to 4 years of experience in SaaS, looking to help businesses maximize their use of AI-powered customer service tools at scale. **What makes it worth a look...** This full-time, hybrid role with Intercom in Chicago offers a competitive salary of $108,500 - $129,645 per year. You'll be at the forefront of scaling customer success, focusing on their innovative AI solutions. **You might be a good fit if you...** * Have experience explaining AI and automation tools to customers. * Are comfortable discussing technical concepts like APIs and integrations. * Can monitor usage metrics, define success, and adapt strategies based on data. * Are a self-starter eager to build and improve processes.