Customer Success Manager at Harbor Compliance

You're a seasoned professional with at least three years of experience in client-facing roles, ideally within customer success or account management in a B2B setting, and you excel at building strong relationships and resolving complex issues. **What makes it worth a look...** This fully remote Senior Customer Success Manager role with Harbor Compliance offers a salary range of $65,000 to $80,000 per year, alongside benefits like health insurance, generous paid time off, and 401(k) with educational reimbursement. **You might be a good fit if you...** * Have a proven history of hitting retention and satisfaction targets. * Possess high emotional intelligence and can de-escalate situations effectively. * Are comfortable using CRM and customer success platforms such as Salesforce, Gainsight, or HubSpot.