Customer Success Manager at SailPoint

You're a seasoned business consultant with a Bachelor's degree and a deep understanding of enterprise identity management and compliance solutions. You thrive on managing long-term client relationships and translating technical product value into strategic business outcomes without the pressure of a sales quota. **What makes it worth a look...** This is a fully remote role based in Brazil for SailPoint, offering the chance to work with high-level enterprise accounts. It stands out because it focuses entirely on client satisfaction and advocacy, prioritizing retention and renewals over cold calling or new business hunter targets. **You might be a good fit if you...** * Have hands-on experience with IdentityIQ or similar identity governance platforms. * Can navigate executive-level conversations while maintaining credibility with technical teams. * Are comfortable with occasional travel between 10% and 25% for client site visits. * Have a track record of managing maintenance contract renewals and identifying expansion opportunities.