Customer Success Manager at Epiq

You are a professional with a background in SaaS, legal technology, or eDiscovery who enjoys guiding users through complex software workflows. This senior-level role requires a proven track record of managing customer relationships and training users on technical platforms. **What makes it worth a look...** Epiq offers a salary between $90,000 and $112,500 per year plus potential bonuses. This position is fully remote for residents of Chicago, Tampa, Portland, Overland Park, Seattle, or Phoenix. **You might be a good fit if you...** * Have hands-on experience supporting SaaS products within the legal sector. * Feel comfortable translating technical product updates into actionable workflows for end users. * Possess the ability to manage diverse stakeholders ranging from daily software users to executive leaders. * Can demonstrate authorization to work in the United States.