Customer Success Manager at ServiceTitan

This role is designed for a mid-level professional with at least two years of experience in account management or sales, specifically someone comfortable handling a high volume of approximately 100 accounts. You need a background in driving ROI for clients and must be willing to work late shifts (4 PM to 1 AM Yerevan time) to align with North American business hours. **What makes it worth a look...** The benefit package is standout for the region, offering day-one medical insurance for your parents and siblings along with office massages and parental leave. It is a stable opportunity at a major tech firm where you can gain exposure to enterprise tools like Gainsight and Salesforce while managing significant revenue retention. **You might be a good fit if you...** * Have experience "re-selling" complex software value to existing clients during renewal cycles. * Are comfortable spending the majority of your day on proactive phone calls with US-based customers. * Can navigate Salesforce, Gainsight, and Tableau to track account health and churn risks. * Live in Armenia and can commit to a permanent Monday through Friday night shift.